At pak55, your privacy is not a formality — it is a design principle. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and the rights you hold over your own information.
These highlights summarise our key privacy commitments. The full legal text below governs in all circumstances.
pak55 collects only the personal data that is necessary to operate your Account, verify your identity and fulfil legal obligations. We do not collect data speculatively.
Your personal data is never sold to third parties for their own commercial or marketing purposes. Data sharing is limited to what is necessary to deliver the Platform's services.
All data transmitted between your device and pak55 servers is protected by 256-bit SSL/TLS encryption. Personal and financial data is never sent over unencrypted connections.
You have the right to access, correct, restrict, port and request deletion of your personal data, subject to applicable legal obligations and retention requirements.
pak55 uses cookies and similar technologies for platform functionality and analytics. Cookie categories and your management options are explained in full in Section 9 below.
Marketing communications are sent only where you have opted in. You may unsubscribe at any time. We will never send unsolicited marketing to users who have not consented.
This Privacy Policy ("Policy") is issued by pak55 ("Platform", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at https://pak55.cam and any associated sub-domains or mobile applications.
This Policy describes how pak55 collects, uses, stores, shares and protects the personal data of individuals ("Users", "you") who interact with the Platform, including by visiting the website, registering an Account, depositing funds, placing bets, playing games or contacting our support team.
By registering an Account or using any part of the pak55 Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, please do not use the Platform.
In this Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that relates to an identified or identifiable natural person, including name, date of birth, contact details, financial information and online identifiers such as IP address. |
| "Data Controller" | pak55 — the entity that determines the purposes and means of processing personal data collected through the Platform. |
| "Data Processor" | A third party that processes personal data on behalf of pak55, under a data processing agreement, and only for the purposes instructed by pak55. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, erasure and any other handling of data. |
| "KYC Data" | Identity and address verification documents submitted by Users as part of the Know Your Customer process. |
| "Cookies" | Small text files placed on your device by the Platform to facilitate functionality, analytics and preference management. |
| "Account" | A registered User's personal profile on the pak55 Platform. |
pak55 collects the following categories of personal data, depending on how you interact with the Platform:
pak55 collects personal data through the following means:
pak55 processes personal data on the following legal bases under applicable data protection law:
| Legal Basis | Processing Activities |
|---|---|
| Contractual Necessity | Account registration and management; processing deposits and withdrawals; providing betting and gaming services; KYC verification required to perform the contract. |
| Legal Obligation | AML and KYC compliance; age verification; fraud prevention; responding to lawful requests from regulatory authorities; record-keeping obligations under applicable law. |
| Legitimate Interests | Platform security and fraud detection; improving user experience; responsible-gambling monitoring and intervention; analytics on Platform performance. |
| Consent | Marketing communications; optional analytics cookies; optional personalisation features. Consent may be withdrawn at any time without affecting prior processing. |
pak55 uses your personal data for the following purposes:
pak55 does not sell your personal data to third parties. Personal data may be shared only in the following limited circumstances:
pak55 engages third-party service providers who process personal data on our behalf under binding data processing agreements. These include: identity verification and KYC service providers; payment processing partners; fraud detection and security vendors; cloud hosting and infrastructure providers; customer support platform operators; and analytics service providers. All such processors are contractually prohibited from using your data for their own purposes and are required to maintain appropriate security standards.
Where a User references payment methods familiar to Pakistani users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah — transaction reference data may be exchanged with those payment systems solely to verify and settle the transaction. This data exchange is governed by the terms of those payment providers and does not constitute an endorsement of gambling activity by any of the named providers.
pak55 may disclose personal data to competent regulatory authorities, law enforcement agencies or courts where required to do so by applicable law, court order or regulatory demand. pak55 will notify Users of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, corporate restructuring or sale of assets involving pak55, personal data held by the Platform may be transferred to the acquiring entity as part of that transaction, subject to equivalent privacy protections.
pak55 retains personal data for as long as is necessary to fulfil the purposes described in this Policy, subject to applicable legal and regulatory retention requirements.
| Data Category | Retention Period |
|---|---|
| Account & Registration Data | Duration of the Account, plus a minimum of 5 years following Account closure, in accordance with AML record-keeping requirements. |
| KYC & Identity Documents | Minimum 5 years following Account closure or completion of the relevant transaction, as required by applicable AML and legal compliance frameworks. |
| Financial Transaction Records | Minimum 5 years following the transaction date, in accordance with standard financial record-keeping obligations. |
| Betting & Gaming History | Duration of Account plus 5 years, to support dispute resolution, responsible-gambling monitoring and regulatory reporting. |
| Support Communications | 3 years from the date of the communication, unless the matter involves an unresolved dispute or legal proceeding. |
| Self-Exclusion Records | Duration of the exclusion period plus a minimum of 5 years, to prevent re-registration and ensure responsible-gambling obligations are met. |
| Marketing Consent Records | Until consent is withdrawn, plus a period sufficient to demonstrate compliance with consent requirements. |
| Technical & Log Data | Typically 12 months, unless longer retention is required for a security investigation or legal proceeding. |
Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in a manner that prevents reconstruction of individual identities.
pak55 uses cookies and similar tracking technologies (including local storage, session storage and web beacons) to operate and improve the Platform. Cookies are small data files stored on your device that enable the Platform to recognise your device across sessions.
You may manage optional cookie preferences through your browser settings or any cookie preference centre made available on the Platform. Blocking strictly necessary cookies will prevent normal Platform use. Blocking optional cookies will not prevent access but may reduce some personalisation features.
pak55 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, loss, alteration, disclosure or destruction. These measures include:
Despite these measures, no data transmission or storage system can be guaranteed to be 100% secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pak55 will notify you in accordance with applicable legal requirements.
You play an important role in Account security: keep your login credentials confidential, do not share your password with anyone and contact support immediately if you suspect unauthorised access to your Account.
pak55 operates as an international online platform. Personal data collected from Users — including users in Pakistan — may be transferred to and processed in countries other than your country of residence, including the jurisdiction in which pak55 holds its operating licence and the locations of its hosting infrastructure and service providers.
Where personal data is transferred internationally, pak55 takes appropriate steps to ensure that such transfers are made in accordance with applicable data protection requirements, which may include the use of contractual safeguards, standard data protection clauses or transfers to jurisdictions with adequate data protection frameworks.
Subject to applicable law and the circumstances of your request, you may have the following rights in respect of your personal data held by pak55:
You may request a copy of the personal data that pak55 holds about you and information about how it is processed. Requests will be responded to within the timeframe required by applicable law.
You may request correction of inaccurate or incomplete personal data held about you. Where data accuracy affects Account-level decisions, correction requests are processed as a priority.
You may request deletion of your personal data where it is no longer necessary for the purpose collected, where you withdraw consent (for consent-based processing) or where processing is unlawful. This right is subject to legal retention obligations — particularly AML and KYC record-keeping requirements — which may require pak55 to retain certain data notwithstanding an erasure request.
You may request that pak55 restricts processing of your personal data in certain circumstances — for example, while the accuracy of the data is under dispute or while an objection to processing is being considered.
Where processing is based on consent or contractual necessity and is carried out by automated means, you may request a copy of your personal data in a structured, commonly used and machine-readable format.
You may object to the processing of your personal data where that processing is based on legitimate interests, including profiling for direct marketing purposes. Where you object to direct marketing, processing for that purpose will cease immediately.
The pak55 Platform is strictly intended for adults aged 18 years or older, or the higher minimum age required by the applicable operator licence jurisdiction or the User's local law. pak55 does not knowingly collect personal data from individuals below the minimum age threshold.
If pak55 discovers that personal data has been collected from a minor — whether through registration, payment or any other Platform interaction — the Account will be immediately suspended, all associated data will be reviewed and the matter will be handled in accordance with applicable legal requirements. Any funds associated with the account will be dealt with in accordance with our Terms & Conditions regarding underage accounts.
If you believe that a minor has registered an Account on pak55, please notify us immediately at [email protected]. Parents and guardians are encouraged to install appropriate parental control software on devices that minors may access.
pak55 may send marketing communications about platform promotions, new games, bonuses and features to Users who have expressly opted in to receive such communications during Account registration or through Account settings.
Marketing communications may be sent by email or, where applicable, through in-platform notification channels. We do not send unsolicited marketing to Users who have not opted in.
You may unsubscribe from marketing communications at any time by: using the unsubscribe link included in any marketing email; updating your communication preferences in your Account settings; or contacting support at [email protected]. Unsubscribe requests are processed within a reasonable period. Unsubscribing from marketing does not affect transactional communications (such as deposit confirmations, withdrawal notices or security alerts) which are necessary to operate your Account.
pak55 reserves the right to update or revise this Privacy Policy from time to time to reflect changes in applicable law, data processing activities or Platform services. The date of the most recent revision is shown at the top of this Policy.
Where changes to this Policy are material — meaning they significantly affect how your personal data is processed or your rights under this Policy — pak55 will notify you by a prominent notice on the Platform and/or by email to the address registered on your Account before the changes take effect.
It is your responsibility to review this Policy periodically. Continued use of the Platform following notification of a revision constitutes acknowledgement of the updated Policy.
For any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data by pak55, please contact us using the details below:
Where your request relates to exercising a data right (access, rectification, erasure, portability or objection), please provide sufficient information to allow us to verify your identity before processing the request.
For all other policy documents, please see our Terms & Conditions, Responsible Gambling page and FAQ.
pak55 is built on transparency — in our games, our terms and our data practices. Explore the platform and see everything we offer Pakistani players.
18+ only, or the higher minimum required by the operator/license jurisdiction. Please gamble responsibly. This Privacy Policy was last updated on 1 January 2026. For the full terms governing your use of pak55, see our Terms & Conditions.